Welcome to Smile House Dental Practice
Welcome to Smile House Dental Practice, Sutton. Our fundamental belief at Smile House Dental Practice is that having a healthy mouth and a great smile can not only boost your confidence but can also change your life. Our family based state of the art dental practice located a short walk from Sutton High Street aims to provide our patients with the highest standard of care possible, in a friendly and relaxed environment. We understand that each of our patient's needs are different and will strive to provide you with a tailored treatment plan which meets your own specific individual needs.
Our team is made up of an excellent group of co-operative, caring and unique healthcare professionals. Each of our dentists have their own individual areas of expertise and interest and as a result Smile House Dental Practice is able to offer a wide variety of treatment options to our patients. We are committed to continuing the professional development of our staff to ensure that our patients are offered care of the highest quality. You are sure to find the perfect fit to satisfy your own particular dental needs at Smile House Dental Practice.
The current Partners have owned the Practice for 24 years and have maintained the highest professional standards. We are proud to hold the prestigious Investors In People Award since 2002 and are a Vocational Training approved practice.
Our aim is to provide quality dental health care in pleasant, friendly surroundings. We use the latest techniques and materials to ensure pain free dentistry. We welcome both NHS and patients to our practice dependent on funding provided to us by the NHS. We believe that our dentistry, both NHS and private, is second to none and we look forward to welcoming you soon.
General Practice Information
Here you willl find answers to general questions about the Smile House Dental Clinic Sutton.We have established a reputation for caring dentistry of the highest standard, in a pleasant and relaxed atmosphere in South East Surrey.
Dental testimonials of patients who had their dental treatment with us at the Smile House Dental Practice We love to see your smiles!
"Thanks to all the staff at Smile House Dental Practice. You were all calm, professional, kind and efficient. You all made me feel very welcome and I cant thank you enough for seeing me so promptly when I was in pain. I was kept informed of what was going to happen and what costs were involved throughout my treatment which made the overall experience a lot more tolerable."
Christopher Lewis, Bank Teller in Cheam
Smile House Dental Practice operates during the hours listed below. Please do not hesitate to contact our reception staff to register as a patient or if you have any questions that need answering on 020 8642 0088.
Please feel free to make your appointments at your convenience within our working hours. We will be flexible and accommodating.
Once your initial treatment is completed, we ask that you return for regular examinations at intervals determined on individual needs as agreed with you and recommended by NICE. These may range from 3 to 24 months.
In return, we ask that all patients attend on time. Patients failing to attend scheduled appointments, arriving late or cancelling without 24 hours notice all are responsible for a waste of precious surgery time. Whilst we appreciate that unforeseen events do occur,any patient responsible for the loss of two appointments will, without exception,have their care discontinued immediately.
We send out regular reminders by mail or automated text messaging to all patients who request these. Don’t forget to ask should you wish to use this service.
If you feel you have any useful comments or advice for us, we would be pleased to hear from you. Please address them directly to any Team member or use the Comments Card placed in the Waiting or Reception areas.
Practice Policy and Patient Commitment
Smile with Pride believes that our patients should be made fully aware of our practice policy which outlines the fundamental beliefs on which our services are based upon. We hope that making this information available to our patients will increase your confidence in our practice and the treatment you will receive.
We aim to consistently provide the best quality dental care at all times.
We will look after your general health to the best of our ability as well as your dental health.
We will place a tremendous amount of value on your feedback and will regularly ask you for your views on how well or not we carry out our daily responsibilities and respond to any opinions expressed immediately.
We will regularly carry out self assessments and internal audits to ensure all of us keep up to date with the latest clinical and registration requirements.
We assure our patients that our practice and services comply with all the latest legislation and guidelines issued by all relevant authorities including infection control, radiology, medical emergencies management, record keeping and confidentiality and health and safety guidelines.
We assure our patients that all current published evidence from the Department of Health and NICE are used in the daily operation of our practice.
We will always attempt to meet your specific needs as an individual including choosing the dentist that suits you best.
We will invest in the careers of our team to ensure that their skills and experience are improved upon so as to provide patients with excellent care using modern technological advances and techniques/materials.
We strive to be both flexible and accommodating when offering our patients prompt emergency appointments.
Where possible, please contact our reception on 020 8642 0088 before 10am on weekdays and we will try and see you the same day.
If you require urgent advice or treatment outside of our opening hours please contact NHS Direct on 111.
During open hours, please call us if you develop a facial swelling, high temperature, sickness, difficulty opening your mouth or difficulty breathing or swallowing. If we are closed please go directly to or contact your local A&E facility.
Paying for your Dental Care
Smile House will always aim to provide our patients with a variety of payment plans for their convenience.
Private patients will have a fee payment schedule agreed before treatment commences.
Patients accepted for Denplan Care will be paying monthly fees by Direct Debit.
We are able to offer an Interest Free Option for the more expensive treatments at our discretion.
We accept payments by cash and all major Credit / Debit cards.